# One AI employee across your entire portfolio

An AI employee that handles leasing, resident experience, maintenance, compliance, and portfolio reporting — learning the operational playbook of every asset you manage. Onboard it like a new operations manager. It learns on the job.

£1.2B potential IPO valuation for the UK's largest BTR REIT  
2,750+ units managed by a single institutional BTR platform  
67.9% year-on-year increase in UK proptech investment in 2025  
45% of operating cost is labour — the largest single line item

## How it works

### Three steps to your first AI operator

01

### Onboard

Share your operating playbook, SLAs, reporting templates, and system credentials — just like briefing a new operations manager.

02

### Connect

Link to your property management platform, CRM, accounting system, maintenance portal, and communication channels.

03

### Automate

Assign workflows across your portfolio. Your AI employee handles them end-to-end, learning each asset's nuances over time.

## Purpose-built workflows

### Every operational workflow, one AI employee

01 **Leasing & Resident Acquisition**  
24/7 response time across every channel  
Responds to every enquiry instantly across email, chat, and phone. Qualifies prospects, schedules viewings, follows up after tours, and nurtures leads through to signed tenancy. Works 24/7, speaks multiple languages, and never lets a prospect go cold.

02 **Resident Experience & Communication**  
70%+ of routine queries resolved without staff  
Handles routine resident queries — account balances, parcel collection, amenity bookings, noise complaints, move-in/move-out logistics — across every channel. Routes complex issues to the right team member with full context. Residents get instant answers; your team focuses on high-touch engagement.

03 **Maintenance & Facilities**  
50% faster average response to maintenance requests  
Receives maintenance requests, diagnoses urgency, dispatches contractors or in-house teams, and confirms appointments with residents. Tracks every job through to completion, logs first-time fix rates, and flags recurring issues across your portfolio before they become capital problems.

04 **Compliance & Safety**  
100% real-time visibility across every compliance category  
Monitors every compliance obligation across your portfolio — fire safety, gas, electrical, legionella, EPC ratings, building safety regulations. Proactively chases contractors, manages access appointments, and generates audit-ready reports for your board and investors.

05 **Vacancy & Turnaround**  
40% faster average turnaround, compressing lost income  
Orchestrates the full unit turnaround pipeline — inspection, snagging, deep clean, photography, listing, and viewings — in the optimal sequence. Parallel-tracks the lettings process so an approved resident is ready to sign the day the unit passes final inspection.

06 **Portfolio Reporting & Asset Management**  
1 unified view across every asset in your portfolio  
Consolidates operational and financial data across every asset in your portfolio — occupancy, NOI, rent collection, maintenance spend, resident satisfaction. Generates investor-ready reports, quarterly board packs, and ESG submissions. One unified view, regardless of how many assets or PM systems you have.

## Built for operators who think in portfolios, not properties

Generic property management tools are designed for individual buildings. Your AI employee is onboarded to your portfolio's operating playbook — it understands that a resident complaint in Bristol should be handled differently from one in Southampton, that your investor reporting cadence is quarterly, and that your maintenance SLAs vary by asset class.

As you acquire new assets, the AI employee onboards to each one — learning its specific contractors, resident demographics, compliance requirements, and operational quirks. Your playbook scales without your headcount scaling alongside it.

SOC 2 Type II  
GDPR Compliant  
E2E Encrypted  
UK Data Residency  
Single-Tenant Isolation

## Ready to scale operations without scaling headcount?

We'll show you how an AI employee handles your workflows — with your playbook, your systems, your portfolio — in a 30-minute call.
